PRIVACY STATEMENT

Global Skills Centre (GSC) is committed to protecting your privacy and ensuring that you have a safe and positive online experience. This Privacy Statement explains how GSC collects, uses, stores and protects personal information when you visit or use the GSC website and related services.

By using the GSC website, you acknowledge that your personal information may be processed as described in this statement, subject to applicable data protection laws.

1. COLLECTION OF YOUR PERSONAL INFORMATION

GSC may collect personal information that identifies you, such as your name, email address, home or work address, and telephone number.

GSC may also collect demographic and preference information, such as your postcode, age, gender, interests, preferences and favourites. Depending on the information collected, these details may or may not identify you personally.

Information about your computer hardware, software and use of the GSC website may also be collected automatically. This information may include your IP address, browser type, domain names, access times and referring website addresses. GSC may use this information to operate and maintain the website, improve service quality and generate statistics about website usage.

Please be aware that if you voluntarily disclose personal or sensitive information on public message boards or other publicly accessible areas of the GSC website, that information may be viewed, collected or used by others. You should exercise caution when sharing personal information in public forums.

GSC encourages you to review the privacy statements of any external websites you visit through links on the GSC website. This will help you understand how those websites collect, use and share your information. GSC is not responsible for the privacy practices or content of external websites that it does not operate or control.

2. USE OF YOUR PERSONAL INFORMATION

GSC collects and uses personal information to operate its website, provide requested services, respond to enquiries and improve the user experience.

Where permitted by applicable law, GSC may use your contact information to inform you about other products, services or activities offered by GSC and its affiliates. GSC may also invite you to participate in surveys or provide feedback to help evaluate existing services and develop potential new services.

GSC does not sell, rent or lease customer lists to third parties.

From time to time, GSC may contact you on behalf of external business partners about products, services or offers that may be of interest to you. Unless you have been informed otherwise and the necessary legal requirements have been met, GSC will not share your directly identifying contact details with those partners for their own marketing purposes.

GSC may share personal information with trusted service providers who assist with activities such as statistical analysis, email communications, postal communications, customer support and delivery arrangements. These providers may use personal information only as necessary to perform the services for which they have been engaged and must protect the information in accordance with applicable contractual and legal requirements.

GSC may use website usage information to understand which pages and services are most popular and to improve website content and functionality. Where appropriate and permitted by law, this information may also be used to personalise content and advertising based on users’ interests and browsing behaviour.

GSC may disclose personal information where required by law, in response to valid legal process, to establish or protect its legal rights, or where disclosure is necessary and lawful to protect the safety of individuals or the public.

3. USE OF COOKIES AND SIMILAR TECHNOLOGIES

The GSC website may use cookies and similar technologies to improve your browsing experience and support website functionality.

Cookies are small text files stored on your device by a website. They can help a website recognise your browser, remember certain preferences and make subsequent visits more convenient. Cookies do not, by themselves, run programmes or install viruses on your computer.

GSC may use cookies to remember preferences, maintain website functionality, understand how visitors use the website and, where applicable, support analytics and personalised content.

You can manage cookies through your browser settings and, where provided, the GSC website’s cookie preference tools. Some cookies may be necessary for the website to function correctly, while others may require your consent under applicable law.

If you disable or decline certain cookies, some website features or services may not function as intended.

For further information about the cookies used by GSC, their purposes and how to manage your preferences, please refer to the website’s cookie notice, where available.

4. SECURITY OF YOUR PERSONAL INFORMATION

GSC takes appropriate technical and organisational measures to protect personal information against unauthorised access, accidental loss, destruction, alteration or disclosure.

These measures are intended to protect personal information held within GSC’s systems and by authorised service providers. Where personal information is transmitted electronically, appropriate security measures, such as encryption, may be used to help protect it.

Although GSC takes reasonable steps to safeguard personal information, no method of electronic transmission or storage can be guaranteed to be completely secure.

5. RETENTION OF PERSONAL INFORMATION

GSC retains personal information only for as long as necessary to fulfil the purposes for which it was collected, including providing services, meeting applicable legal and regulatory requirements, resolving disputes and enforcing agreements.

The appropriate retention period will depend on the nature of the information, the purpose for which it is used and any applicable legal obligations.

6. YOUR PRIVACY RIGHTS

Depending on your circumstances and applicable law, you may have rights concerning your personal information. These may include the right to request access to your information, correct inaccurate information, request erasure or restriction of processing, object to certain processing activities, and request the transfer of information to another organisation where applicable.

Where processing is based on consent, you may withdraw that consent at any time. Withdrawing consent does not affect the lawfulness of processing carried out before the withdrawal.

You may also have the right to complain to the relevant data protection supervisory authority.

To exercise your rights or ask questions about how GSC handles your personal information, please use the contact details provided in the Contact Information section below.

7. CHANGES TO THIS PRIVACY STATEMENT

GSC may update this Privacy Statement from time to time to reflect changes in its services, data protection practices, legal obligations or other relevant circumstances.

Any revised version will be published on the GSC website, together with an updated revision date where appropriate. GSC encourages you to review this statement periodically to remain informed about how your personal information is handled.

8. CONTACT INFORMATION

GSC welcomes questions, comments and concerns about this Privacy Statement and its handling of personal information.

If you believe that GSC has not handled your personal information appropriately, or if you wish to exercise your privacy rights, please contact:

Global Skills Centre

Address: Granville Family Wellbeing Centre, 2nd Floor, 78 Granville Road, London NW6 5RA
Phone: +44 (0)203 609 0606
Email: admin@globalskillscentre.org

GSC will review enquiries and complaints and take appropriate steps to respond in accordance with applicable law.

Our Supporters