There are two courses: Award in Business Administration and Certificate in Business Administration, these are for anyone interested in starting a career in office administration.

You will learn the essentials of keeping an office running - using a computer, managing your own learning, handling the phones and mail, creating business documents, welcoming visitors, working on reception and assisting with supporting meetings. You can also choose units covering personal and social development or business administration.

Level 1 Award

Course Structure & Units

The learner must achieve a minimum of 7 credits overall. A minimum of 4 credits must be from Group A. The remaining 3 credits can be from Group B.

Group A

• Creating business documents
• Making and receiving calls
• Welcoming visitors
• Handling mail

Group B

• Individual rights and responsibilities at work
• Using Office Equipment in a Business Environment
• Working as part of a group
• Working towards goals

Progression

On completion of this qualification candidates may progress into BTEC Level 1

Entry Requirements

There are no formal entry requirements, but before beginning the course you will need to have a short assessment to make sure you are placed on the right level.

Commencement

You can start at any time of the Year

Duration

6 months – 1 year.

Level 1 Certificate

Course Structure & Units

The learner must achieve a minimum of 13 credits overall. A minimum of 7 credits must be from Group A. The remaining 6 credits can be from Group B.

Group A:

• Working in Business and Administration
• Creating business documents
• Making and receiving calls
• Welcome visitors
• Using a telephone system

Group B:

• Individual rights and responsibilities at work
• Using Office Equipment in a Business Environment
• Receiving visitors in a business environment
• Working as part of a group
• Handling mail

Progression

On completion of this qualification candidates may progress into BTEC Level 2 Awards, BTEC Level 3 Diplomas and then to university.

Entry Requirements

There are no formal entry requirements, but before beginning the course you will need to have a short assessment to make sure you are placed on the right level.

Commencement

You can start at any time of the Year.

Duration

6 months – 1 year.